Welcome to Chatham Parkway Toyota

The waiting time for a simple oil change is 2 hours . Changed my brakes and rotators now I have a squeaky sound.

They made an appt for the car we wanted to see and test drive. We arrived three kids and my partner and they said they didn’t have it. They should have notified us or had a manager apologize for the mix up they didn’t. Jason and Kelsey need to go through a a customer service class because they are failing miserably at integrity and being polite. Kelsey was so upset when I called and recorded her on the phone when she scheduled me to see the same pilot they told they sold at about appt she didn’t know that it was the same person. I than was called multiple times after I ended the conversation. She left a voicemail saying she missed a call from me which was a cover up. I have now been called and texted multiple times by yefri or Jeffrey telling me he would like to show me the pilot that they said they sold. Buyer beware believe the reviews that are bad.

I want to thank Boris Ealy and Jesse Farmer for the special attention they forded me with the attention they gave me with a 2012 Tundra I refused to let die, what a great group of Guys!!!

Great service

Very professional personnel. Fast and courteous

Great experience! Excellent job on my car. Very easy transition to rental as well!!

My experience with this great from the purchase of my car until today

The customer service by Ren was completely unexpected. He went the extra mile to explain the work being done, when the parts would arrive and the approximate time it would take to complete the body work. I was so upset after being hit from behind and pushed into the car in front of me. Ren took into consideration how upset I was and was very patient in his explanation. The car is back to looking how it did before the accident, too and running the same. Thank you, Ren!

Always a pleasant stop for service . Even got a last min battery put in in less than 10 min

The service representative, Boris, and the service manager took care of me more than they had to. I greatly appreciate both of them. They could tell I was having a horrible day. They both took time to hear what I had to say. Both took action and made the situation better than when I started. Thank you both.

Dave was very friendly and accommodating, even when I had to bring my car back in for a redo after my check engine light came on. Dave and the staff at chatham parkway made it all as painless as possible.