Welcome to Chatham Parkway Toyota

Great service, attention to detail, and quality!

The employee Angel Ortiz who performed the oil and filter change service on my dad's car was the best service in terms of human quality and quality of service and kindness since I had spoken with another service employee in the same place, he told me that it takes more than 3 hours and Angel was so kind and told me that he would help me and the service was less than an hour, excellent employee 100%

My car was making a weird sound , I scheduled an appointment and they were quick to get me in. My car was taken care of and I’m so thankful for the shuttle service for getting me to and from work: big shoutout to Tyrone for his amazing customer service .

just now New I had an extremely frustrating experience with Chatham Parkway Toyota. My car went in for repairs, and they not only overcharged my insurance but also didn’t even install the new parts they ordered. The steering column was put in incorrectly, and no one bothered to check if it was done properly. I was given the car back in a dangerous condition, which forced me to return it because the mistake could have put my child and me at risk on the road. To make matters worse, the service manager, Moe, lied to the collision center, claiming that we met in person and discussed the repairs when, in fact, we did not. I had proof that I was still driving home from work in another city during the time frame he gave. Even more scary was when I went in Saturday morning they told me my car was never worked on at the shop for 30 minutes till they found one of their techs name on a repair but no notes. I had to take my car to another mechanic to check their work, and I still don’t feel comfortable driving it. Communication was poor, and no one from the shop took the initiative to call me back to resolve the issue. This whole experience was unnecessarily stressful, and I would not recommend their services to anyone. If you had an insurance repair from this place I would advise getting another look at your vehicle after service is done. I wish I could give this place a zero but the saving grace was Cord at the collision center.

Very friendly!! Worked with me quickly and helped with any questions I had as a first time buyer!!

As always very positive experience from entering the service department until exiting.

They always make me feel welcome with good service

(Translated by Google) The restaurant is clean, the staff is friendly, the music is relaxing, and the dining atmosphere is good. (Original) 餐厅整洁，店员友礼，轻松的音乐，就餐氛围好。

I’m so impressed!! I had two blown tires, had my vehicle towed to Chatham Parkway Toyota. Anthony Lloyd took care of everything!! His professionalism and customer service was exceptional!

Good with communication and good customer service. Brian what the guy who help me with my car.

Great service as always

Great Service Even Better Customer Service

Great service!! My appointment was at 9am and they immediately took me back and worked on my vehicle. I was done in less than an hour! Very pleased!

I brought in a BMW for oil change. I called a week earlier to schedule and service said they could change but needed vin number to order correct filter. I gave them info. Went today as scheduled and waited several hours. Then I see my car in the parking lot. Asked service if I missed their call as I didn’t know it was finished. They told me they needed filter and were getting one. I wish they would have told me that morning they didn’t have filter. I would have just come back another day. Oil change took my whole day… was avoidable.

I was next door servicing my son’s Mitsubishi but needed an alignment on my truck. I walked over and asked if they could squeeze me in and they did without any problems and were very kind and courteous the entire time.

Service is always good when I come there to get my oil change and it's not a long wait I love it. Customer Service is everything 🙌.

Customer service, and vehicle was return in a timely manor.

These people are really amazing. Great customer service

Service was quick! Staff were very friendly. And most importantly they made sure I was getting the correct service for the mileage on my truck.

Normally a 5 star experience. However today seemed a bit off in communication and timing

Very professional and thorough and work repairs were great

(Translated by Google) Good service Thank you (Original) Buen servicio Gracias

Excellent service and workmanship

Great overall customer service!!

I had a great experience today at the parts counter today. The person there was so helpful. Thank you!